Who we are
Qamar Naturals operates this store at https://qamarnaturals.com. When you place an order or contact us, the information you provide is used to process the order, respond to your enquiry and support your account.
Customer reviews
When you submit a product review, the store receives the review, name and any other information entered in the review form. Technical information such as your IP address may also be recorded by the website.
Approved reviews and the reviewer’s display name may be visible publicly. Do not include your address, phone number, payment details or other sensitive information in a review.
Photos shared with support
If you share photographs to report an order issue, include only what is needed to show the product, packaging or damage. Avoid sharing unrelated personal information.
Cookies and sign-in
Store cookies support shopping-cart contents, account sessions and checkout. Third-party checkout tools may set their own cookies.
Signing in to an account uses cookies to keep the session active. These cookies are distinct from the information stored in your account or order record.
If you choose a remember-me option, the sign-in session can remain active for longer. Sign out when using a shared device.
You can manage cookies through your browser settings. Blocking cookies may prevent parts of the cart, sign-in or checkout from working correctly.
Third-party services
Online payments and the payment step use Razorpay. Information entered into the payment interface is processed through the payment provider and its service terms.
Links to WhatsApp and other external services take you outside this website. Those services apply their own privacy practices. Website measurement tools, where enabled, may receive technical information about visits.
Order and support information
Order processing uses the contact, billing and delivery details you provide, together with the purchased items and payment status. Information needed to fulfil the order is used by the relevant payment, delivery and support services.
Records and account data
The store keeps account details and order records. A public review can also remain on the product page after approval.
For a question about how long a particular record is kept, contact support. Requests to remove information may be subject to records that must be retained for an order, security or applicable legal requirements.
Privacy requests
To request access to, correction of or deletion of your information, contact Qamar support and identify the relevant account or order. We may need to confirm that the request relates to your information. Never send your password, card PIN or payment OTP.
Contacting us
Call +91 99786 11113 or message Qamar support on WhatsApp with your privacy enquiry. Store address: 8-A, Kapadia Complex, Bechar Road, opposite Municipal High School, Kapadia Chal, Valsad, Gujarat 396001, India.